Terms of Service

Welcome to Gabriella. By accessing or using the Gabriella online store, you agree to comply with and be bound by these Terms of Service.

1. General

These terms apply to all customers who browse, access, or place orders through Gabriella. By using the store, you confirm that you have read and accepted these terms.

2. Products

Gabriella offers perfumes and fragrance products. Product descriptions, images, sizes, and availability are provided for informational purposes and may be updated from time to time.

3. Product Availability

All products are subject to availability. Gabriella reserves the right to limit quantities or discontinue products without prior notice.

4. Orders

Placing an order through Gabriella constitutes a request to purchase the selected products. Gabriella reserves the right to accept, reject, or cancel an order when necessary, including in cases of incorrect product information, availability issues, or suspected fraudulent activity.

5. Prices and Payment

All prices displayed by Gabriella are subject to change without prior notice. The applicable price is the price shown at the time the order is placed.

6. Delivery

Gabriella will arrange delivery according to the delivery options available at the time of purchase. Delivery times may vary depending on the location, order volume, and circumstances outside the store's control.

7. Perfumes and Fragrance Products

Customers are responsible for reviewing product descriptions, ingredients, usage instructions, and warnings where applicable before using a fragrance product. Gabriella does not guarantee that a particular fragrance will suit every customer's personal preferences or skin.

Customers with known allergies or sensitivities should review product information carefully and use perfumes according to the manufacturer's instructions.

8. Returns and Exchanges

Returns and exchanges are subject to the applicable return conditions of Gabriella. For hygiene and product-safety reasons, opened, used, damaged, or unsealed perfume products may not be eligible for return or exchange.

9. Cancellations and Refunds

Order cancellations and refunds are subject to the applicable conditions of Gabriella. Approved refunds will be processed according to the applicable payment method and procedures.

10. Website Use

Customers agree not to misuse the Gabriella website, attempt unauthorized access, interfere with its operation, or use the website for unlawful purposes.

11. Intellectual Property

All content displayed on the Gabriella website, including text, images, logos, graphics, and other materials, is protected by applicable intellectual property laws and may not be reproduced or used without permission.

12. Privacy

Gabriella respects customer privacy and uses customer information for purposes related to processing orders, delivery, customer service, and operating the online store, in accordance with applicable laws and regulations.

13. Limitation of Liability

Gabriella will make reasonable efforts to ensure that product information and website content are accurate. However, the store is not responsible for temporary website interruptions, delays caused by third parties, or circumstances beyond its reasonable control.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws and regulations of the State of Kuwait.

15. Changes to These Terms

Gabriella reserves the right to update or modify these Terms of Service when necessary. Any changes will become effective when published on the website.